Our Booking Process
Ready To Book? – What Happens Next?
Once you’ve selected your dates, our booking process is simple:
1. Booking Form
We’ll send you an online booking form confirming your dates and pricing. Simply complete and submit it online.
2. Booking Summary
You’ll then receive an email with your booking summary, payment options, pickup/drop-off details, and your agreement (which needs to be reviewed, signed, and returned).
3. Securing Your Dates
Finally, secure your reservation with your deposit.
Payment Schedule Options
If booking more than 18 months in advance:
• $1,000 USD / $1,300 CAD deposit at the time of booking
• Second payment 25% (less the deposit) due 12 months out
• Third payment 25% due 6 months out
• Final payment 50% due 14 days out
If booking 6–18 months in advance:
• 25% deposit at the time of booking
• Second payment 25% due 6 months out
• Final payment 50% due 14 days out
If booking within 6 months:
• 50% deposit at the time of booking
• Final payment 50% due 14 days out
Special Option:
Receive 5% off when you pay in full at the time of booking (for vacations booked over 6 months in advance).
Need flexibility?
We’re happy to set up a monthly payment schedule upon request.
Sending Your Payment
Deposits can be made by wire transfer through your local bank, or via online credit card payment (subject to a 4% credit card fee).
What Happens Next
Once your booking is confirmed, you’ll receive an online Discovery Form to complete at your convenience.
If you booked a Set Itinerary: (Whole Cottage or Shared Cottage)
We’ll ask a few simple questions to help us prepare for your visit.
If you booked a Tailor-Made Itinerary:
The Discovery Form will explore your interests and preferences to begin crafting your personalized itinerary.
We’ll send you a draft for review and make adjustments until you’re completely satisfied.
We’re flexible and patient throughout this process — communication is key, and we’ll offer guidance whenever needed.
Learn more about how we plan your Tailor Made Itinerary here.
Booking Your Flights:
Whole Cottage Bookings:
You can book flights that best suit your schedule. Nathan will coordinate your pickup time and location in the weeks leading up to your vacation.
We recommend flying into Heathrow Airport if you’re arriving on your vacation’s start date.
Shared Cottage Bookings:
Arrival:
We strongly recommend that guests flying into the UK arrive no later than the day before their scheduled collection and enjoy an overnight stay at a hotel close to London Heathrow Airport. This allows us to arrange a smooth and efficient collection the following morning, ensuring everyone is ready to begin their English Cottage Vacation together. More importantly, after a long international flight, a good night’s sleep will help you adjust to the time difference and recover from jet lag. By arriving a day early, you’ll be refreshed, relaxed and ready to make the most of your very first day with us at Well Cottage, rather than spending it recovering from your journey. After all, your holiday should begin with enjoyment, not exhaustion!
Outbound:
For guests flying home on the day of departure, we recommend booking a flight from London Heathrow Airport between 2pm and 5pm as the transfer back to the airport will leave Well Cottage at approximately 9am allowing at least five hours before your scheduled departure. If you prefer to book a flight outside of these times that is absolutely fine; however, please note that we may need to arrange a local private car to take you to the airport and this may be at your own expense. If you have any doubts or questions, please get in touch. Alternatively, if you plan to extend your holiday with a stay in Central London, Nathan can personally chauffeur you there for an additional charge. Please contact us for further information and pricing.
Gathering Your Preferences
About four weeks before your arrival, you’ll receive your Welcome Email filled with helpful details about your stay, along with your Online Preference Form.
This is your opportunity to share:
• Dietary requirements and dislikes
• Food and drink preferences
• Special occasions to celebrate
• Spa treatment choices
• Any medical conditions we should be aware of
• Any additional information you’d like us to know
All forms are sent via Google Forms. Each form must be completed in full before submission, as partial saves aren’t possible.
If you’d like to review the questions in advance, we’re happy to email them to you.
We can’t wait to make your stay truly exceptional.
View our Cancellation Policy here.
With years of experience in luxury hospitality, this is the only vacation experience of its kind across all of England with personal hosts catering specifically to you throughout your entire stay.
